Shipping policy
Shipping Policy
At Not That Sporty, we're committed to getting your order to you as quickly as possible while keeping waste to a minimum.
Some of our products — including selected T-shirts, embroidered items, and prints — are made to order, while others are ready to ship. Because of this, if your order contains a mix of products, they may arrive in separate packages and at different times.
Where We Ship
We currently ship to:
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Australia
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United Kingdom
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New Zealand
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United States
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India
Don't see your country listed? We'd love to hear from you. Get in touch via our Contact page and we'll see what we can do.
Order Processing
Made-to-order items generally take around 5 business days to be produced before they're dispatched.
Ready-to-ship items will be sent as quickly as possible from our fulfilment locations.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
Packaging
Depending on where your order is fulfilled, your parcel may arrive in simple, unbranded packaging. This is intentional and helps us reduce unnecessary waste while getting your order to you safely.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
From time to time, we also offer free shipping promotions, which will always be clearly displayed on our website.
Order Tracking
As soon as your order ships, you'll receive an email with your tracking number so you can follow its journey to your door.
Delays
While we always aim to meet our estimated shipping timelines, delays can occasionally happen due to:
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Shipping carrier delays
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Customs processing for international orders
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High seasonal demand
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Unexpected supply chain disruptions
If you think your order is taking longer than expected, please get in touch via our Contact page and we'll be happy to help.
Questions?
If you have any questions about shipping, delivery, or your order, please contact us through our Contact page. We're always happy to help.